Returns

We want nothing more than for you to adore your surf suit or any other products you purchase from us and not feel the need to return any item. Please consult the sizing chart whereby measurements are provided in order for you to find the perfect fit. If you have any questions regarding fit or anything related to the garment, do not hesitate to reach out, we are more than happy to help. Send us an e-mail or DM and we will get back to you as soon as we can.

Returns

Although we hope you love your SunDaze pieces, we understand there may be times when you’d like to return something. We offer the following return options:

1. Size exchange – exchange for a different size at no additional charge;

2. Store credit – a gift card valid for 24 months from the date of issue;

3. Monetary refund – a full refund of the product price, minus a €5 restocking fee when all items are returned 

Return shipping costs are the responsibility of the customer unless otherwise stated. Once we receive the item in good condition, we’ll process the return option of your choice.

We strongly recommend using a trackable shipping service and/or purchasing shipping insurance. Unfortunately, we cannot be responsible for items lost or damaged in transit.

UK Returns

Please note: UK returns are collected every 1–2 weeks. As a result, processing your return may take slightly longer than usual. We appreciate your patience and understanding as we work to handle your return as efficiently as possible.

Return Conditions

To be eligible for a return:

• Items must be unworn, unwashed, and in original condition with all packaging intact.

• Swimwear must have the original hygiene sticker fully intact and untampered with for hygiene reasons. We will not accept returns of swimwear without this protective liner.

• Items must be shipped back within 14 days of the delivery date.

• Shipping fees are non-refundable.

To start your return or exchange, please use our returns portal:
👉 https://sundazesurf.com/a/pango/return-form/2eNr3wdo

You can also reach us at hello@sundazesurf.com if you need help.

Exemptions

We do not accept returns or exchanges for the following:

• Items purchased on sale or with a discount of 20% or more

• Items marked final sale

• Items purchased at a trunk show, pop-up shop, or through one of our retail partners

• Pre-loved items

• Gift cards

• Giveaway prizes

Please note: Customers in the European Union may have additional return rights under EU law. In this case, items can only be returned for store credit.

Faulty items

If something’s not quite right, we want to make it right. Please email hello@sundazesurf.com before sending back any faulty items — we may be able to resolve things more quickly that way.

Faulty items must be returned in original condition (unworn, unwashed, in original packaging), with damages noted in your return request. Be sure to contact us within 14 days of receiving your order to be eligible for a refund.