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Privacy Policy

This document sets out the Privacy Policy of SunDaze Surf with Chamber of Commerce number: 73999954 (herein after referred to as: ‘we’, ‘us’ or ‘our’) and describes how your personal information is collected, used, and shared when you visit or make a purchase from sundazesurf.com or when you visit our social media platforms (the “Site”).

LAWS AND STANDARDS WE COMPLY WITH
We comply with:

- The Dutch regulation Algemene Verordening Gegevensverwerking (AVG) and;
- To the extent the European Union’s General Data Protection Regulation (GDPR) 2016/679, applies to us and our use of your information, the GDPR.

PERSONAL INFORMATION WE COLLECT

When you visit the Site – including our social media platforms-, we can collect the following Personal Information:
- Contact details;
- Account information;
- Payment information;
- Device information;
- Communication information. Information that you provide us with via e-mail, chat or other (social media) channels.  
The above mentioned information is sorted by us into “Device Information” and “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information and Order Information.

When you visit the Site, we automatically collect certain information about your device, including information about your:
- web browser;
- IP address;
- time zone;
- and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We can collect Device Information using one of the following technologies (but not limited to):

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site. The personal information we collect from you may include the following:
- Name;
- Billing or shipping address;
- Payment information;
- Email address;
- Phone number or other contact details;
-Any other information provided by you to us via this Site or our online presence or otherwise required by us or provided by you.
We refer to this information as “Order Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information:
-To provide services or information to you (communicate with you);
-For record keeping and administrative purposes;
-To send you administrative messages (i.e. invoices and order confirmations), reminders, notices, updates, and other information requested by you;
-To improve and optimise our service offering and customer experience;
-To provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing services to you;
-To comply with our legal obligations, resolve disputes or enforce our agreements with third parties (i.e. shipping problems); and
-When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  COMMON LINKS INCLUDE:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we have collected from you and to ask that your personal information be corrected, updated, or deleted. You also have the right to object to the use of your personal information for direct marketing purposes. If you would like to exercise these rights, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of the European Union, including to Canada and the United States. If we transfer your data outside the European Union (and you are a European resident and the GDPR applies to your personal information) we will ensure that we are compliant with the GDPR and that your privacy continues to be protected as outlined in this privacy policy.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information. Order information is not kept longer than necessary for the purposes for which it was collected, taking into account legal and contractual obligations.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, if you want to ask us to delete your personal information from our records earlier than on basis of legal or contractual obligations or if you would like to make a complaint, please contact us by e-mail at hello@sundazesurf.com.

SunDaze Surf Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Sundazesurf.com (the “Site”). By providing your personal information to us, you consent to the storage, maintenance, use and disclosing of personal information in accordance with this privacy policy.